ORDER PROCESSING & DELIVERY TIME
- All custom sign orders require design approval before production.
- Once approved, production and shipping take 13–17 working days for delivery.
- Orders are processed Monday-Friday (excluding holidays).
SHIPPING METHOD
- We Offer one standard shipping option, which includes manufacturing, shipping, and delivery within 12 working days.
- If you need rush shipping, please contact us at info@signmakers.net before placing an order. Rush requests are handled on a case-by-case basis and are subject to feasibility.
TRACKING & ORDER UPDATE
Once your order ships, you will receive a tracking number via email.
- Lost, Damaged, or Delayed Shipments. 12 working days.
- If your order arrives damaged, please contact us within 48 hours with photos of the packaging and product. We'll replace it.
- For lost shipments, we will assist you in filing a claim with the carrier.
- Shipping delays due to weather, customs, or carrier issues are beyond our control.
ANY QUESTIONS?
For any shipping-related inquiries, feel free to reach out to our support team at info@signmakers.net.